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Dialogic Corporation
- Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech
Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
Computer Talk
Technology - A call center solutions company specializing in server based automatic
call distributors (ACD) and interactive voice response (IVR).
Chrysalis Software
- Chysalis focuses on providing custom and packaged solutions which augment the Nortel
Call Center product line.
CITEL Technologies -
Developers of desktop CTI for small and medium sized companies at affordable prices.
Alston Tascom,
Inc. - A comprehensive call center database information and network telephony system.
Archivist
Digital Voice Logger - Digital recorder that logs up to 64 channels of telephone
calls. Record, store and manage telephone conversations.
Data-Tel Info
Solutions - Offering a fully featured predictive dialing system.
E3Net - Specialises
in computer telephony solutions software, including voice and data verification and
confirmation applicatons.
Computer Telephony
Solutions, Inc. - Offering interactive voice response, intelligent call routing and
ACD software.
ComTek
International - Design, development, implementation and support of distributed CTI and
IVR software solutions.
Cytech Marketing
Group, Inc. - PC based automatic and predictive dialers for lead generation and
telemarketing.
AVT Corp. -
Unified Messaging solutions, voice, CTI, fax and email.
CCS, Inc. -
Software which integrates existing telephone systems with host data to provide features
such as screen pops, intelligent routing and auto-dialing.
Enterprise Computer
Telephony Forum - Non-profit organization that facilitates the interconnection and
inter-working of computer telephony components and technologies to promote an open and
cohesive environment.
EPOS Corporation -
Interactive Voice Response and Web self service solutions for education, Human Resources,
utilities and government.
Genesys Corporation
Homepage - Enterprise Interaction Management software. Features open, scalable
framework and integrated applications that enable call and contact center solutions for
voice, Internet, and email.
Interactive Intelligence,
Inc. - Computer telephony solutions for enterprises and call centers providing PBX,
ACD, IVR and unified messaging functionality.
Dialpro Northwest,
Inc. - Providing call center and other CTI products for North American businesses.
DialTech Solutions
- Predictive dialers and auto Dialers. Professional training and installation services.
Drextec - Designing
and developing administrative systems to support call centers using CTI technology.
Emerging Voice
Technology, Inc. - Software development company specializing in voice applications
development, call center automation and line quality testing.
Interactive
Telesis Inc. - Provide IVR services, automated consumer surveys for credit/prepaid
calling cards, digital recording and playback services, store/dealer locators, automated
shareholder communication.
MarkeTel Systems
- Providing predictive dialers to improve the productivity of outbound call centers.
MASTAR - Answering
service software that integrates with DID, digital telephone switches and ISDN, and offers
message management, paging and billing.
IntraNext Systems
- Offering the NextSys range of CTI client and server products.
IP5 Corporation -
Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.
ISDN
Technologies - Call center predictive dialers.
Java (TM)
Telephony API - Sun's JTAPI specifications website. Software provides various call
center services.
Komtel, Inc. -
Interactive voice response, web-based reporting applications and services for
merchandisers and mystery shoppers.
Line4, Inc. -
Computer Telephony Integration software solutions for call centers.
Maxxar Corporation -
Full service provider of computer telephony integration and electronic data access
solutions.
Micro Delta Corporation
- Computer based autodialers for lead generation, emergency notification and school to
home telecommunications.
NetCall Telecom -
Intelligent telephony services for more efficient customer response, qualification and
conversion.
Noble Systems
Corporation - Offering predictive dialers and intelligent inbound call routing
products to support blended call centers.
Nova CTI -
Developing CTI software solutions for call centers.
N'Ser Community Inc.
- Providing CTI solutions for call centres.
Periphonics -
Develops, markets and supports products and professional services for Computer Telephony
Integration and Telecom Enhanced Network Services.
TALX Home Page -
Providing services and software including interactive voice response (IVR) and CTI.
Telenet
Solutions - Computer Telephony Integration consulting and systems istallation
specialists.
Prime CTI, Inc. -
Extensive experience integrating databases such as TeleMagic, GoldMine, ACT and Microsoft
Outlook to telephone systems from Lucent, Inter-Tel, Nortel, Mitel, Toshiba, Tadiran and
Comdial.
Quality Call Solutions
- QCS, a provider of call/contact center solutions since 1991, offers CTI and IVR
products, computer telephony and services.
Softgen
International - Offering computer telephony integration to call centers through their
CIMphony product.
SynreVoice
Technologies Inc. - Specializes in providing state-of-the-art computer telephone
integration (CTI) and automated voice processing systems.
U.S. InfoTel -
Provides predictive dialing solutions for the call center industry.
Welltech Computer
Co., Ltd - Offering CTI products. Located in Taiwan.
Windows to Technology
- Solutions for business, telecommunication equipment.
XTEND Communications
- Supply computer telephony integration (CTI) solutions for specialized vertical markets
including healthcare, hospitality and public safety. Provides a listing of current
distributors and development partners